Refund Policy
**Refund Policy**
We aim to ensure you are pleased with your purchase from our Website. If you’re unsatisfied, we offer refunds or exchanges within 7 days from the purchase date.
To qualify for a refund or exchange, item(s) must be in new, unused condition and in their original packaging. You will need to cover any shipping or handling costs for returns or exchanges unless the item(s) arrived damaged or defective.
To start a return or exchange, please reach out to our customer service team at info@concordeaus.com.au with your order number and the reason for the return or exchange. We will send you instructions on how to proceed.
After we receive the returned item(s), we will inspect them and process your refund or exchange within 10 business days. Refunds will be issued to the original payment method, and exchanges will be shipped at no extra charge.
Please be aware that some item(s) may incur a restocking fee, and we reserve the right to refuse a refund or exchange if the item(s) do not comply with our return policy.
For any questions or concerns about our refund policy, please contact us at info@concordeaus.com.au
We aim to ensure you are pleased with your purchase from our Website. If you’re unsatisfied, we offer refunds or exchanges within 7 days from the purchase date.
To qualify for a refund or exchange, item(s) must be in new, unused condition and in their original packaging. You will need to cover any shipping or handling costs for returns or exchanges unless the item(s) arrived damaged or defective.
To start a return or exchange, please reach out to our customer service team at info@concordeaus.com.au with your order number and the reason for the return or exchange. We will send you instructions on how to proceed.
After we receive the returned item(s), we will inspect them and process your refund or exchange within 10 business days. Refunds will be issued to the original payment method, and exchanges will be shipped at no extra charge.
Please be aware that some item(s) may incur a restocking fee, and we reserve the right to refuse a refund or exchange if the item(s) do not comply with our return policy.
For any questions or concerns about our refund policy, please contact us at info@concordeaus.com.au
